Help Center

Find answers, explore our guides, and get the support you need to succeed with UseBotAI.

Popular Help Topics

Quick access to the most commonly needed information

Getting Started

Set up your AI booking assistant and start receiving automated calls.

Step 1: Create Account

Sign up for your free account with email verification. No credit card required to get started.

Step 2: Business Setup

Add company details, business type, and operating hours in Settings.

Step 3: Service Configuration

Define your services, pricing, and duration for accurate booking handling.

Step 4: AI Training

Configure conversation prompts and select AI models for your assistant.

Voice & AI

Create custom voice clones and configure AI conversation flows.

Voice Clone Creation

Record 1-2 minutes of clear speech to create your custom voice using ElevenLabs technology. Cost: 22 credits per voice clone.

AI Model Selection

Choose from GPT-3.5, GPT-4, Claude, or Mixtral models based on your subscription plan. Model changes cost 2 credits.

Conversation Training

System automatically integrates your services and pricing into AI prompts for accurate booking conversations.

Voice Quality Testing

Test your voice clones with custom text before deployment. Each test costs 2 credits for quality assurance.

Phone Integration

Connect your business phone number for automated booking calls.

1

Phone Number Connection

Connect your existing business phone number through Twilio integration for seamless call handling.

2

Automated Call Handling

Your AI assistant answers calls using your custom voice clone and handles bookings automatically 24/7.

3

Call Analytics & History

Track call duration, successful bookings, and conversation logs with detailed analytics dashboard.

Booking Management

Manage appointments, customers, and business operations.

Service Management

Define your services with names, descriptions, duration, and pricing. AI automatically uses this data for accurate booking conversations.

Appointment Scheduling

View, create, confirm, and manage all appointments. Track booking status from pending to completed with full customer details.

Customer Database

Centralized customer information with contact details, booking history, and personalized interaction records for improved service.

Credits & Billing

Understand the credit system and manage your subscription.

Free Plan

Manual booking only, no AI voice features

Starter Plan

Twilio integration, 1 voice clone, phone support

Professional Plan

5 voice clones, premium AI models, multi-language

Enterprise Plan

Unlimited voice clones, all AI models, priority support

Current Credit Costs

Voice Creation: 22 credits
Voice Testing: 2 credits
AI Model Change: 2 credits
Voice Calls: 20 credits/minute
Voice Preview: 3 credits
AI Conversation: 1 credits
Text-to-Speech: 3 credits
Translation: 1 credits

Credit costs are dynamically managed by administrators and may be updated based on service costs.

Advanced & Support

Advanced features, API access, and troubleshooting help.

API Integration

RESTful API endpoints for custom integrations with your existing systems and third-party applications.

Testing Tools

Built-in feature testing suite to verify AI responses, voice clones, and phone integration before going live.

Security & Privacy

Enterprise-grade security with GDPR compliance, data encryption, and secure payment processing via Stripe/2Checkout.

Frequently Asked Questions

Quick answers to the most common questions

Still Need Help?

Our support team is here to assist you

Email Support

Get detailed help via email with response times under 2 hours.

Email Support

Live Chat

Chat with our team in real-time during business hours (9 AM - 6 PM PST).

Documentation

Explore our comprehensive guides, tutorials, and API documentation.

View Docs

Ready to Get Started?

Join thousands of businesses using UseBotAI to automate their bookings

Get Started Free

No credit card required • Full support included • Setup in minutes